The Apology Index
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Boeing 737 MAX
A Good Apology
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We are deeply sorry for the tragic losses of Lion Air Flight 610 and Ethiopian Airlines Flight 302. We extend our heartfelt condolences and sympathies to the families, loved ones, and friends of those who were lost. All of us at Boeing feel the immense gravity of these events across our company and recognize the devastation of the families and friends of the loved ones who perished. We've challenged ourselves to examine what we can learn from this tragedy. We've made mistakes and got some things wrong. We own that, and we are fixing them.
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